General information

The museum's online Welcome Wall has had an exciting new upgrade - but our physical Welcome Wall installation is still in the same location. Online profiles (formerly known as the Virtual Welcome Wall), have reopened after a systems upgrade. Our new system now has greater capacity for users to add more information.

Users will now also be able to share login details with friends and family so they can view your profile. If you would prefer this information to be private you'll have the ability to opt in or out of sharing. By setting your profile to public, you'll be helping other families who are researching their family’s journey to have a greater pool of information to search.

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If you have a current listing from before 2019 you'll need to confirm your account for the first time to use our new platform.

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Important Details

Due to data and privacy concerns, some of the information you have may have provided in the past is now hidden from public view. You now need to login to view and access your full profile (such as your images and story) as well as give access to others you choose to share with such as family and friends.

For your privacy and data security you now need to login to view and access your profile. Once logged in, you'll be able to access more detailed information, including photographs, stories and add new information. You can add more information than before.

A new feature of the updated system is that people related to you ('family view') will be able to look at other registrants who are connected to you, if they have activated access.

The platform has been built so that only a basic set of information is shown to the general public. In order to view the full detail (such as images and story detail) only logged-in Welcome Wall users can access this content.

You can now login to manage your listing. Once logged in you can edit all aspects of your profile, photos, story and details and provide access to your friends or family.

When logged in you'll also be able to see your Orders, Inscriptions and Registrations and share 'tokens' that allow family or friends to see their online profiles without having to log into the system.

Due to the upgrading of the online Welcome Wall platform, existing users will need to authenticate their account for the first time if they want to access the new platform.

You will need an unique 8 character code (which is the first 8 characters of your original reference code), the surname of the registration purchaser, plus the date of birth of the registrant attached to their account. If you don't have your code or have a listing from before 2011 - please contact us and we can provide it.

To authenticate your account for the first time, you'll need to enter an email address before being able to access the new platform.

Entries for multiple registrations can be shared with a user's family or friends. This allows a family member or a friend to view registrations that are linked to the main user’s account without them having to log in. The user makes a 'token' to grant access to other family members or friends under their account allowing them full view of a profile without having to log in. They can then send an email with this information to the chosen person will receive access to view their profile.

Sharing entries

You need to login to view and access your full profile (such as your images and story) and then you can give access to others you choose to share with such as family and friends.

These people do not need a login to view. Instead they can view a special link based on a token that is assigned by  you. This is done via tokens which are assigned and create a special URL that can be shared. To do this when you login choose Tokens from the right hand menu.

 
This will take you to the Tokens page. Click generate token to create a special link for each registrant with a token appended to it that allows full view of a profile without having to log in. Then select the Share Registrants link and this will load a modal window where you can send an email to family or friends (who have an online entry).

Also the account user can also remove access by clicking on 'revoke token' in their profile. This will remove access to the special links and the family member or friend will no longer be able to see their full profile.


 

 

 

The friend or family member gets an email with this detail

 

On clicking on the links in the email they can view their full entries.

If you have forgotten your password you can reset it here  
An email with a password recovery link will be sent to your e-mail address.

Please contact us if you have forgotten your email or username.

If you registered for the Welcome Wall before 2011, we may not have a digital copy of your consent. You'll need to check a permission box on your profile page when going through the confirmation process.

Yes. During the registration phase you only need to provide the mandatory information about the person to be registered: full name, town and country of birth. Additional information and photos can be entered online after you receive confirmation of your registration.

You can search to locate the arrival details of a person. You can also use our research resources to learn more. The Vaughan Evans Library located in Wharf 7, may be able to assist you in sourcing additional information regarding immigration. They have 2 research guides that may be of help in your search for more information:

The library can be contacted at library@sea.museum if you need more assistance to locate that elusive passenger list.

Yes. Online listings can be grouped together using the 'related' function. In your account you can see which names are attached to you. Users can then edit them or select if they want them to be linked. If 'checking' an entry they will show together with other registrants in the 'related family' panel.

Yes. In a user's profile details, there is a section marked 'available on wall'. If this box is checked, the user can choose to display or not display on the online Welcome Wall.

You can add up to 10 pictures to your registration that will appear with your online Welcome Wall profile.
File type: JPEG or PNG
File size: maximum 2MB each
Image dimensions: square or landscape, minimum 500px wide

You can reorder the images by simply dragging them up and down - the first image will display as the default for your profile and will be shown in listings.

We support these versions of modern browsers

Unfortunately, this site does not support Internet Explorer (IE). If you are a Windows user, your new default browser is Microsoft Edge. Why this change? As software makers release new versions of their browsers, older versions are no longer updated and gradually lose compatibility with current web technology. The browsers supported by this site are the newest and safest technology available.

If you'd rather not fill in the online form or need more time to complete, registrations can also be submitted via this downloadable form. Simply download, fill in and return to us by email and a member of the Welcome Wall team will complete the process for you.

 

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